My partner, baby (9mths old - her first holiday abroad) and I visited Sandy Blue's Jardins do Golfe (apt 35) at the end of Feb and was absolutely thrilled with the whole experience from start to finish. They really have thought of everything. The apartment was super, well-equipped (microwave, all the kitchen gadgets etc, kids toys, some warm blankets and heater since it was a bit chilly at night as we expected at that time of year) and the welcome pack was a nice gesture, especially since we arrived on a Sat evening and hadn't got anything to eat or drink!. The thing that stands out most is the exceptional customer service experience. Donna the Reservations Manager advised us beforehand about everything and sent all the necessary details about getting picked up at the airport, access codes, Vale do Lobo etc etc (if you've never been here you'll be blown away - especially if you play Golf!) and she put our mind at rest since the apartment was being refurbished and we would be the first to stay in it since. She even sent loads of pics of the apartment to see before we flew out and kept us up to date about the weather. She also brought me a bottle of wine to the apartment for my birthday - a thoughtful surprise, that I can't imagine happening with any other company. The wireless access was also useful since I needed to check my business emails every day. She arranged cheaper hire car for us for the week which was great. We met the whole team during our stay and they were all lovely. The apartment itself is in a nice block of other well kept apartments, the cleanliness, equipment, facilities all excellent. We all had a great break and will definitely be returning here soon through Sandy Blue. It's not very often you come across an exceptional company such as this (we found them through a simple google search!) but now we have, we wouldn't use anyone else to come here again.
BigBuck & Miss Sween
www.sandyblue.com
